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5000manual:5650cash_receipts:5655adding [2021/01/06 18:16]
rajeev.ranjan
5000manual:5650cash_receipts:5655adding [2021/01/18 15:44] (current)
rajeev.ranjan
Line 63: Line 63:
  
 When you have completely allocated the entire receipt amount then the Save button will be enabled. Click on Save to accept the receipt and update the invoices with the receipt amounts or Cancel to ignore the receipt. When you have completely allocated the entire receipt amount then the Save button will be enabled. Click on Save to accept the receipt and update the invoices with the receipt amounts or Cancel to ignore the receipt.
 +
 +^**Partial payments**^
 +
 +Incident Description
 +A partial payment needs to be entered into TSM.
 +Resolution
 +There are 2 ways to open the Cash Popup module.
 +Method 1
 + *Click the drop down menu option “Action”,​ “Cash Receipts”. The Cash Receipt window will appear. ​
 + *Click the tab “New”. The Cash Popup window will appear. ​
 + *Type in the “Billing ID”.
 +
 +{{  :​5000manual:​5650cash_receipts:​add_cash_receipt686.png?​300|Cash Popup screen}}
 + 
 +
 +Method 2
 + *Click on the action "Job Card".
 + *Click the tab “Invoicing”.
 + *Click the button “Complete”
 + *Click the tab "​Receipts"​. The Cash Popup window will appear. ​
 +
 +Entering the cash payment:
 +
 + *Type the total amount received in the "​Receipt Total" in the top right hand corner.
 + *Type the amount that you have received in the "​Received $". Received $ is a yellow field. The yellow field means that users can edit it. 
 + *Press “Enter” on your keyboard.
 + *Click the “Payment Type” drop down menu. The Payment Type drop down menu will drop down.
 + *Click the “Payment Type” you would like. The Payment Type chosen will turn blue.
 + *Click the tab “Save”.
 + *Click the tab Exit.
 +
 +Finding Cash Receipts
 + *Click “Cash Receipts” in the left hand side “Action” column under the tab “Cash Receipts”. ​
 + *Click the tab “New” to create a new Receipt.
 +
 +Billing ID/Invoice ID
 + *Press the “Magnifying Glass” to find the Billing Id or Invoice ID.