Frequently Asked Questions

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===== Frequently Asked Questions =====

This is a list of general frequently asked questions while using TSM Remote. Click one of the following link to proceed.

^Questions - HOW TO^
|[[:7000tsm_remote:7100tsm_remote_user_guide:7001set_up_remote_users|Set up a TSM Remote user]]|
|[[:7000tsm_remote:7200faq:7050active_x_error|Fix cannot create ActiveX component error]]|
|[[:7000tsm_remote:7200faq:7100onlinevsoffline|Online mode vs. Offline mode]]|
|[[:7000tsm_remote:7200faq:7200logouttsmremoteusers|Log out TSM Remote users]]|
|[[:7000tsm_remote:7200faq:7250deployextraremotelicense|Deploy extra TSM Remote licenses]]|
|[[:7000tsm_remote:7300updatetsmremote|Update TSM Remote server]]|
|[[:7000tsm_remote:7100tsm_remote_user_guide:7050jobdetails:7500documents|Use linked documents on tablet]]|
|[[:7000tsm_remote:7100tsm_remote_user_guide:7027setupsupervisor|Log other users' time sheet in TSM Remote]]|
|[[:7000tsm_remote:7100tsm_remote_user_guide:7031hidefinancialinfo|Hide financial summary / part price / labour rate on tablet]]| 
|[[:7000tsm_remote:7100tsm_remote_user_guide:7035tsmremoteconfiguration|Configure TSM Remote]]|
|[[:7000tsm_remote:7200faq:7260serverconfigurl|Find my TSM Remote config page address]]|
|[[:7000tsm_remote:7200faq:7275inputmethod|Fix the keyboard that blocks the fields while typing]]|
|[[:7000tsm_remote:7200faq:7290reducesizeofphotos|Reduce the size of photos]]|
|[[:7000tsm_remote:7200faq:7300blankscreenafterupdate|Fix the black screen after updating TSM Remote]]|
|[[:7000tsm_remote:7200faq:7315disableautoupdate|Disable TSM Remote auto-update on tablet]]|
|[[:7000tsm_remote:7200faq:7030iisreset|Stop or restart IIS]]|
|[[:7000tsm_remote:7200faq:7365barcodescanner|Scan bar code to remote]]|
|[[:7000tsm_remote:7200faq:7385removebackup|Delete TSM Remote server backup]]|
|[[:7000tsm_remote:7200faq:7150tsmremotespecification|TSM Remote specifications]]|

This project is a direct product of customer feedback and we greatly appreciate user input and welcome any comments on this FAQ.