===== Restore a deleted a Job =====


__Incident Description__

A job in TSM has been deleted and need to be restored.

__Resolution__

Un-deleting a job in TSM requires the use of the Recall command line function.

**Note:**              You need to know the exact job number of the job to be undeleted in order to restore it. Note also that un-deleting the job, recalls all parts, labour, equipment and any other associated records – some of these may have been deleted off the job prior to the time the job itself was deleted. You will need to check the job and delete them again.

[{{  :2000faq:2100howto:undelete001.png?150|TSM Program Information}}]

1.  In TSM click “Help” -> “About TSM” then click the ”Program Information” tab.

2.  Make a note of the “Program File Directory”.

\\ \\ \\ \\ \\ [{{  :2000faq:2100howto:undelete003.png?150|Run Dialogue}}]

3.  Click the Start menu and select run.

4.  In the run dialogue enter the full program directory taken from the program information page.

5.  After this directory add a backslash followed “tsm.exe”

**Note:**              If the location of the TSM directory contains a space, you will need to place quotes around the program location.  Otherwise quotes are not required. See screenshot above.

6.  Add a space then “recall”

7.  Add another space then the job number of the job card you wish to undelete.

8.  Press Enter.

[{{  :2000faq:2100howto:undelete005.png?150|Recall Confirmation}}]

9.  TSM will start and display a dialogue confirming the job has been recalled.

**Note:**              To recall a stage of a contact job use the “recalls” command followed by the job number a space, then stage number.

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