===== Moving an Existing TSM Installation =====


__Incident Description__

The current TSM installation needs to be moved to a new directory or computer.

__Resolution__

[{{  :2000faq:2300upgrading:movingtsm001.png?150|TSM Workstation Installation}}]



Moving TSM requires the transfer of customer data, registration of dlls, and the installation of TSM workstations.

**Note:** Ensure all users have been logged out and a full backup completed before making changes any to TSM.



**1.**  Close all instances of TSM and TSM workstations, as well as TSM Remote, Live, and Accounting Posts.

**2.**  Copy the full TSM directory (the folder containing TSM.exe) to the new location (either new directory on the same machine or a different machine altogether).

[{{  :2000faq:2300upgrading:movingtsm003.png?150|Registration Popups}}]

**3.**  On the computer hosting the new folder, log in to Windows with an account that has administrative privileges.

**4.**  Run the workstation installation program (tspronet.exe) and point it to the new TSM folder. See [[2000faq:2300upgrading:2320workstation| Work station installation]]. Ensure you right-click and select ‘Run as Administrator’ when starting the program.
 
**5.**  Once the workstation install has finished, Start TSM (again ensuring you right-click and select ‘Run as Administrator’) Once it has loaded, log in, ignore through any error messages, then press Alt+F8. Click OK on all the dialogues which pop up.
 
**6.**  Share the new TSM directory or the folder containing it. Please contact your IT for information on how to do this.

[{{  :2000faq:2300upgrading:movingtsm005.png?150|Sharing Properties}}]

**7.**  On other workstations, run tspronet.exe (see [[2000faq:2300upgrading:2320workstation| Work station installation]]). This step may also have to be performed for each user in a Terminal Service environment.

**8.**  On the Select Installation Destination page, insert the path of the shared TSM folder.

**Note:**  If the TSM directory is shared as the root of a mapped drive (e.g. Z:\) the workstation will not install. Instead use the full share path.

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