===== Cannot create ActiveX component =====

__Incident Description__

Receiving errors about Active X error while logging in TSM Remote or TSM Remote configuration page

Error message : Cannot create ActiveX component.

{{:7000tsm_remote:7200faq:7200faqactivex.png?500}}

{{:7000tsm_remote:7200faq:7200faqactivex2.png?500}}

__Resolution 1__

  - In TSM click “Help” → “About TSM” then click the ”Program Information” tab.
  - Make a note of the “Program File Directory”. 
  - Click the Start menu and select Run.
  - In the Run dialogue enter **regsvr32** and the full program directory taken from the program information page,put the tsm.dll at the end. For exmaple, the TSM copy is under C:\apps\tsm in this guide, the commend is: regsvr32 c:\apps\tsm\tsm.dll
  - Press Enter and the DLL file will be registered
{{:7000tsm_remote:7200faq:7200faqactivexrun.png?350}}

{{:7000tsm_remote:7200faq:7200faqactivexrun2.png}}

__Resolution 2__

  - Start TSM on the server (ensuring you right-click and select ‘Run as Administrator’)
  - Log in TSM then press Alt + F8. 
  - Click OK on all the dialogues which pop up.