Restore a deleted a Job
Incident Description
A job in TSM has been deleted and need to be restored.
Resolution
Un-deleting a job in TSM requires the use of the Recall command line function.
Note: You need to know the exact job number of the job to be undeleted in order to restore it. Note also that un-deleting the job, recalls all parts, labour, equipment and any other associated records – some of these may have been deleted off the job prior to the time the job itself was deleted. You will need to check the job and delete them again.
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1. In TSM click “Help” → “About TSM” then click the ”Program Information” tab.
2. Make a note of the “Program File Directory”.
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3. Click the Start menu and select run.
4. In the run dialogue enter the full program directory taken from the program information page.
5. After this directory add a backslash followed “tsm.exe”
Note: If the location of the TSM directory contains a space, you will need to place quotes around the program location. Otherwise quotes are not required. See screenshot above.
6. Add a space then “recall”
7. Add another space then the job number of the job card you wish to undelete.
8. Press Enter.
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9. TSM will start and display a dialogue confirming the job has been recalled.
Note: To recall a stage of a contact job use the “recalls” command followed by the job number a space, then stage number.