The Maintenance module in TSM is used to manage maintenance obligations and for keeping details of equipment on site. Thus, the Maintenance Module becomes a useful asset register of your customer’s equipment.
The Maintenance Module includes the following details:
Maintenance Details | Enter details about a Maintenance Contract. You don’t actually have to have a Maintenance Contract to use the Maintenance module. You can just use it to list your customer’s equipment if you want. |
Site | A list of the sites covered under this contract. A Contract can cover one or more sites. |
Equipment | Each site can contain multiple items of equipment with item details and warranty information. You can also set up multiple Preventative Maintenance plans for equipment at a site. |
Schedules | You can add maintenance schedule to the customer's equipment. |
Prepaid Time | You can pre-sell support time that is consumed over a period of time and manage it from here. |
Job History | List of all jobs done under the Maintenance Contract |
Documents | Link any document to the Maintenance Contract such as a the actual contract documents. |