The final stage in the lifecycle of a job is the entry of a payment. There are 3 ways that a payment can be applied to an invoice in TSM. The payment can be entered on an invoice-by-invoice basis, in bulk or as a prepayment. Note that each way allows both overpayment and underpayment of the invoice total.
A customer may choose to pay several invoices at a time. Note that this method can be used to enter payment on account basis, however the individual invoices still have to have amounts applied against them for them to become redeemed and disappear from TSM’s statement report. Invoices can be paid in bulk for one Billing ID at a time only.
Go to Action menu → Cash Receipts. The Cash Receipts screen will appear. This module can be used to review existing receipts. There are several filtering options available.<
[
]Press “New”. The Cash Popup will appear.<
Use the Search buttons to bring up a list of outstanding invoices for the given Billing ID. A list of invoices will appear in the grid in the lower half of the module.
Note: Only unpaid invoices will be displayed in the Cash Popup screen.<
Tick the invoices you want the payment applied against. If the Auto-calculate receipt total tickbox is on, the Received amounts will be automatically set to the invoices’ outstanding amounts.<
If the amount being receipted is different from the invoices’ outstanding amount – change them by placing a curtsor into the Received columnt for the invoice and typing in the correct amount. You will need to tick the “Allow Overpayment” tickbox if the amount received is greater than the amount outstanding. This will create a credit for the customer.<
Enter the Payment type and any reference details associated with the payment.<
Enter the receipt total in the top right-hand of the screen, or tick the “Auto-calculate receipt total” to populate it with a value. You will notice that the Save button now appears active.<
Press Save. You will be taken to the Cash Receipts screen which displays all payments for this customer’s Billing ID.<