TSM Remote provides the ability for a user to be nominated as a supervisor to a group of TSM Remote users or to individual TSM Remote users.
When you are a supervisor, there is an additional job filter available to select particular users’ jobs to view:
In this case, user Admin is the Supervisor and can view the other 3 employees’ job detail from the TSM Remote job centre or filter the jobs to a specific employee. Also Admin is able to add these users' time sheet.
The following steps will show you how to add Admin as a supervisor.
In order to set up the supervision group functions, employees have to be assigned into an employee group.
Open TSM Employee Maintenance and search for the employee you are going to add into an employee group. Select the Groups tab, select an existing employee group and add this employee to the group.
For example, the following image shows adding 1BOB to an Electrician group.
In this guide, 1BOB has been added into the Electrician group as an employee.
In this step, employee Admin will be set to as a supervisor to the Electrician employee group.
Open Employee Maintenance and Search for employee Admin. Then select Electrician as the Supervisor Group. Admin will now be a supervisor for the Electrician employee group.
After logout and login TSM as Admin, you can view all the jobs belong to the employees in Electrician group.
As an alternate to creating employee groups, you can assign individual employees a supervisor.
Locate the employee in Employee Maintenance and then set the Supervisor field to be the name of the employee’s supervisor.
Logout from TSM Remote and then login again and you will see that Admin is now the supervisor of the Electrician group and Admin can view all the job detail from this group as well as any employees that have been assigned directly to the Supervisor.