Incident Description

Setup logo for TSM Remote

Steps

1. Prepare two image logos which are JPG format - 450px * 86px for login page and 264px * 40px for other pages

2. Copy the files to LogoImage folder under TSM Remote virtual directory, e.g. C:\inetpub\TSMRemote\tsmservice\LogoImage

3. Open and login TSM Remote configuration page then locate “Logo Settings”

4. Press “Choose File” button, select the logo image in LogoImage folder then hit “Upload”

5. Locate web.config file TSM Remote virtual directory again and open it with NotePad

6. Locate the command line <add key=“ServerURL” value=“http://59.167.167.97:98/TSMService3/” />

7. Change the value to your TSM Remote public address such as http://www1.theservicemanager.com:89/tsmservice/

8. Save the file then TSM Remote will get your logo image from your TSM Remote server

Note: Please contact your IT technician or TSM Support if you have any problem about the setup.