Incident Description

Need to deploy extra TSM Remote licenses.

Resolution

1.Download and install TSMRemote application on tablet / iPad from Google Play / Appstore, enter the server URL

2.Open and login TSM, navigate to the “Utilities” menu, then select “Register” and “Online Registration”

3.The number of TSM Remote users should be updated after online registration, please contact us if you have any license problem

4.Open Employee module and search an employee ID for an employee which you are going to set it as a new TSM Remote users

5.Check the “TSM Remote User” check box and assign a default location for this employee, then click Save

6.This user now can login TSM Remote by using TSM account and password

7.Repeat the step 4, 5 if you need to set up other accounts